Telephone Consultations

We also offer specialist help to people living a long distance from any of our clinics or abroad and those confined to their home.

To arrange a telephone consultation:

• Check on the conditions section of this website to confirm that your problem/condition is amongst those treated in our clinics, if in doubt contact the Clinic directly by phone or email to confirm.
• Contact the Clinic and arrange information on your medical history and Clinic Questionnaire to be sent to the Clinic prior to your appointment, this may take a few days.
• If you require funding by your local NHS Primary Care Trust, it is essential that you discuss a possible referral with your GP, this process often takes a few weeks or even months, see NHS referrals...
• Arrange an initial telephone appointment at a mutually convenient time, if you tire easily, make sure that another member of your family or a friend is with you to communicate with the specialist (this appointment is about an hour long)
• During the consultation, any points are clarified and appropriate action plan is discussed/agreed.
• We post to you information relevant to your condition and sample containers required for blood tests or other investigations, as necessary.
• Blood samples are collected via your local practice or private hospital (most areas have visiting phlebotomists or competent nurses, for house-bound patients). Other tests can be posted to various laboratories directly.
• Results are discussed along with your progress and further recommendations are made in the follow-up consultation(s). These appointments normally last 30-45 mins.

Note: Payment for any telephone consultations and any recommended tests is made in advance. As with ordinary consultations, with your consent, the specialist will update your GP, summarising content of the consultations, test results and further action he recommends.